At WexAxJ-Prog, customer satisfaction is our top priority. We strive to provide high-quality digital programming resources that meet your expectations. Please review our return and refund policy carefully.
Digital Products
All our products, including e-books, guides, cheat sheets, coding bootcamp access, and code snippets, are delivered digitally. Due to the nature of digital products, refunds are only applicable under the following circumstances:
- You were unable to download the product successfully despite multiple attempts.
- The product is defective or does not match its description as listed on our website.
Eligibility for Refunds
To qualify for a refund:
- You must submit a refund request within 7 days of purchase.
- The issue must be clearly explained, including proof of the problem (e.g., screenshots or detailed descriptions).
Exclusions
Refunds are not granted for:
- Change of mind after purchase.
- Misuse of the product or lack of understanding of how to use it.
- Failure to achieve specific learning outcomes, as success depends on personal effort and application.
How to Request a Refund
If you meet the above criteria, please submit your request using the form on our website. Our team will review your case and respond within 5 business days. Approved refunds will be processed promptly.